Current

(since 6/98)

Proprietor — Strategic Acquisitions & Distributions, Asset Protection & Operational Services
 

Æ       Commercial residential rental management services for local & national corporations

Æ       Management of corporate budgets and operations for real estate investments

9/06 – 7/13

Partner / COO — Integrating Marketing and Operations though Web Technology

Æ       Small business client sourcing and management for systems process design and implementation

Æ       Business plan analysis and modification to maximize small business client growth potential

— Primary point of contact to new and existing clients consisting of small to mid-sized internet-
     based business operations; conducted in-depth interviews of Subject Matter Experts (SMEs),
     assessing client needs and technology options; reviewed and researched related instructions,
     requests, regulations, and laws for multiple complex projects to distill and define product,
     resulting in rollout of database-driven web portals for internet business clients

— Partnered with Lead Information Architect on all projects from inception, during development
     and implementation, through testing and deployment; coordinated collectively to determine
     overall impact of product development, and outline correlated project strategy – i.e., what
     modifications could and should be made to existing systems, and/or what functions needed to
     be coded from scratch; developed customized project approach per client, according to
     ascertained need per scope of work

— Facilitated numerous on- and offsite business meetings, within all levels of corporate
     environments: Project Management, business users / stakeholders, Marketing, SMEs,
     Lead Information Architect, technical staff, outside vendors, outsourced development –
     both local service providers and offshore teams – and customer support engineers; 
     responsible for acting as business liaison between development teams and client stakeholders
     to elicit, collect, analyze, research and clarify, validate, synthesize, document and
     communicate project requirements to integration partners for changes to business products,
     processes and systems; owned / generated detailed resulting solutions statements for each

— Primary point of contact between internal and external development teams; managed
     handling of major interruptions to project development, including business communications
     and operations; responsible for overseeing multiple concurrent projects – with competing
     priorities and due dates under tight, time critical deadlines – from inception to
     implementation, managing multiple development resources, providing leadership direction

— Conducted thorough UAT; maintained all relevant reports; tracked issues / defects;
     worked with integration partners to ensure all documented in appropriate change requests;
     updated documentation as needed according to change requests; followed up through
     warranty period to resolution, managing change, assigning takeaways and task ownership to
     appropriate responsible parties

— Used internally developed proprietary Content Management System to create and maintain
     web copy content for client websites; provided strategic consulting to clients on internet
     marketing business practices, branding awareness, web content copywriting techniques,
     and training of web user interface for content management system within client product

2/10 – 12/12

BUSINESS ANALYSIS

Æ       LAND O LAKES — Supply Chain Customer Logistics |  Certificate of Analysis Documentation

Instrumental in automation of data retrieval process for FDA regulated product specifications

— Researched / mapped complex data process, analyzed workflow steps, defined requirements
— Generated EDI/VMI data reports to review and assess issues in automated flow
— Implemented strategies to standardize data operations processes, including data file
     nomenclature and electronic filing system structure in order to achieve more efficient access
     to e-file retrieval; organized / consolidated data files in storage according to newly outlined
     process, increasing retrieval productivity to the entire department by greater than 95%,
     virtually eliminating any downtime / lag in data searches
— Guaranteed Quality Assurance in specification documentation

— Assisted Business Services in troubleshooting automated ecommerce system generated errors — Assisted Business Operations in troubleshooting credits/rebills workflow errors

Æ       toro — Consumer Mass Retail  |  Replenishment Coordinator

Fulfillment of retail stock from manufacturing to warehouse per consumer demand
 

— Interpreted / allocated forecasted projections from planogram data to all supply chain levels
— Primary liaison / communications point of entry to multiple cross-functional departments,
     including manufacturing plants, load optimization / shipping, and retail consignment

— Instrumental in automation of fulfillment processes, as well as in initiation of departmental
     procedures for newly implemented ecommerce portal shared with retail consignment partner
— Assisted with training for associates in usage of new multi-user integrated online web system

10/98 – 12/10

DATAbase admin

Æ       TARGET CORP — Purchasing  |  Business Procurement  | Construction  |  Order Processing

Organized construction materials flow from supply chain requests for new/reopening site facilities

— Received / reviewed buying division requests for compliance within construction project scope

— Filtered / processed incoming orders through in-house data management tracking system
— Assessed change request needs for approvals according to established project parameters

Æ       Wells fargo — Vendor Risk Management  |  Database Systems Operations

Maintained nation-wide Enterprise Governance Repository System data integrity
 

— Initiated new user access, prepped / ran nightly update imports per system change requests
— Assisted end users as needed with assessing / interpreting needs for change request initiation
— Guaranteed Quality Assurance in imported data integration
— Assisted with design / implementation of new module functions, tested for production in
     development environment, generated / initiated end user help text
 

Æ       TARGET CORP — Purchasing  | Business Partner Relations  |  Approvals  |  Data Auditing

Reviewed vendor applicants’ overseas production facilities audits for fair practice compliance

— Processed product manufacturing detailed accounting of production business practices

— Audited survey findings in comparison to established company parameters
— Initiated / implemented strategies to standardize data operations workflow processes

4/98 – 12/09

Process engineering

Æ          MICROSOFT — Software Training Facility  |  Reservations

Maintained national appointment schedule for traveling executives and client bookings
 

— Initiated system process, generated process manual, trained end-users on process operation

— Assisted Project Management team in recruiting and hiring support team staff
— Provided system automation implementation support to all integration partners
 

Æ          GENERAL MILLS — Engineering | Production Line Manufacturing  |  Facilitation
Facilitation Support for rollout of new manufacturing production line
 

— Gathering / distribution of requirements / collaterals, under Project Management
— Tech Manual documentation, review and revision, and end-user distribution / training
— Provided implementation support to all integration partners
 

Æ          ECOLAB — Northwest Regional Sales | Support Team Process Operations Management
Process engineering of departmental administrative expectations, roles and responsibilities
 

— Initiated system process, generated process manual, trained end-users on process operation
— Assisted Project Management team in recruiting and hiring support team staff
— Provided system automation implementation support to all integration partners

Æ          PROMED MOLDED PRODUCTS — Certifications  |  Specs Documentation
Process engineering of production system function and training of  all stakeholders
 

— Learned outmoded software application unknown to all team members in operation
— Initiated workaround procedures to bypass limited functionality
— Conducted product research; recommended / implemented upgrade strategy

Æ          GRACO — Benefits  |  Indicative Data Documentation  |  Data Auditing
Verification of annual renewals records in compliance with GLBA/HIPPA requirements
 

— Outlined procedural objectives, implemented procedural infrastructure
— Provided system automation implementation support to all integration partners
 

Æ          TCF — Consumer Lending  |  Data Auditing |  Procedural Enforcement
Implementation of Y2K conformity requirements
 

— Responsible for managing / tracking status of requirements throughout project lifecycle
— Provided upgrade implementation support to all integration partners
 

Æ          BEST BUY — Ecommerce | BestBuy.com
Live delivery of consumer mass retail product line available online via web store
 

— Gathering / distribution of requirements / collaterals, under Project Management team
— Provided ecommerce web portal implementation support to all integration partners

pseo

Inver Hills Community College  •  Inver Grove Heights,  MN

Gifted Studies

Developmental Research School – College for Kids program @ FSU/FAMU  •  Tallahassee,  FL

Cont’d Ed

LessonWare – Project Application Skills Training •  Minneapolis,  MN

6/10 – Current

Geeks, Nerds, Dweebs, Dorks, and Other Assorted Social Misfits – Organizer  •  Minneapolis,  MN